Shipping policy
Shipping Policy
Bookflix and Chill
Thank you for shopping with Bookflix and Chill. We are committed to delivering your favorite books safely and efficiently.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
Delivery times may vary depending on your location.
Estimated delivery times:
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Metro Cities: 3–5 business days
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Other Cities & Towns: 4–7 business days
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Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to courier services or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location.
Occasionally, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your shipment.
Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us and we will assist you in tracking your shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Bookflix and Chill is not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Incorrect Items
If you receive a damaged book or the wrong item, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the issue
After verification, we may arrange a replacement.
Contact Us
For shipping-related questions, please contact us:
Email: support@bookflixandchill.com
Store: Bookflix and Chill