Shipping policy

Shipping Policy

Bookflix and Chill

Thank you for shopping with Bookflix and Chill. We are committed to delivering your favorite books safely and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time

Delivery times may vary depending on your location.

Estimated delivery times:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier services or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Occasionally, we may offer free shipping promotions on selected orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your shipment.

Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us and we will assist you in tracking your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information.
Bookflix and Chill is not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Incorrect Items

If you receive a damaged book or the wrong item, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the issue

After verification, we may arrange a replacement.

Contact Us

For shipping-related questions, please contact us:

Email: support@bookflixandchill.com
Store: Bookflix and Chill